Welcoming your first short-term renters can be as exciting as it is stressful, because you need to be well prepared. Thus, through this article we will see what are the essential elements to incorporate in that check-list to ensure a smooth airbnb experience – and 5-star reviews from the start.
Preparing an impeccable home: the foundation of satisfaction !
Impeccable accommodation is the foundation of a good customer experience. It must be cleaned thoroughly between each stay, with clean linen, comfortable bedding and a well-equipped bathroom (soap, shampoo, toilet paper in quantity). The kitchen, even simple, must offer the essentials: basic utensils, kettle, coffee, tea. For example, at SwedBNB we work with professional cleaning teams and provide a complete check-in of the accommodation to ensure high standards for each traveller.
Take care of the small details that mark the minds !
It is often the unexpected touches that turn a good stay into a memorable experience. A fast Wi-Fi connection with the code clearly visible, snacks such as chocolates and chips accompanied by a nice note, a warm decoration inspired by the Scandinavian style or soft light: all this creates a welcoming atmosphere. For example, at SwedBNB, each property is highlighted with the greatest attention, and in addition, travelers feel at home.
Finally, a good property management is above all to anticipate needs and remain available at any time. Indeed, successful management requires excellent responsiveness and an ability to anticipate the expectations of travelers. Respond quickly to messages, be available in the event of an unforeseen event, ensure smooth access to the accommodation (secure key or connected lock), all this contributes to a stress-free experience for the host and the traveler. At SwedBNB, we take care of all the communication and put in place practical tools to ensure a smooth stay.